![]() ![]() To see if you have it or need to turn it on, log into your My.T-Mobile and go to: Profile > HD Media This means some of you maybe already be paying for this feature via a type of T-Mobile ONE Plus or Magenta Plus feature without reaping the benefits. T-Mobile requires most customers on plans starting since T-Mobile ONE (2017 ish) that ALREADY have HD video streaming features on their account to MANUALLY enable the HD Video feature in their MyTmobile profile settings. If you've ever noticed your app downloads and web browsing experience is lighting fast but seems to slow to a crawl any time streaming video is involved, there could be a good reason for it. This is useful because although all T-Mobile plans (minus a few) now offer highspeed unlimited data for all, streaming video speeds can be throttled at 480p (2.4 Mbps) while the rest of your data experience is fast otherwise. For those of you that aren't aware of T-Mobile's streaming video speed throttling, learn something pertinent! Most of you nerds here probably already know this, so this is just a knowledge refresher. This is how we will get an accurate representation of ONLY your actual streaming video speeds! Using Netflix's servers, you will trick T-Mobile's network into thinking you are streaming a video while running this speed test. To test your streaming video speeds, ( Edit: not ) is what you will use. r/tmoemployees: The sub for employees only Slow Data Speeds? - Read this to learn before you post! Spectrum Gateway - /u/sgteq powered T-Mobile spectrum information T-Mobile for Business issues: Reach out to Mike KatzĬare EVP: Callie Field Neville Ray /u/NevilleRayTmobile.T-Mobile's T-Force is the place to start: Tell us where you live (when necessary), and what model device you are using. Please see the new reddit layout for details on these rules (listed in the sidebar). General speedtests go in the Monday Megathreads Though many T-Mobile employees post here, these views are their own and do not represent the views of T-Mobile. This sub is not moderated by T-Mobile, but many employees post here regularly. ![]() The Un-official subreddit of the Un-carrier Please check out our FAQ and rules before posting! - Received a SMS about Account Security? ![]()
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